Contact

Contact JoyTellect

Tell us what you need — app help, business or press, or a privacy request — and we will route it to the right person.

Where to go

Pick the fastest route

Most app questions are already answered in the support hub — everything else goes through the form below.

App support

Trouble with Skin Maker or Addon Hub? Start at the support hub — setup, import, billing and crash topics are covered there. Email support@joytellect.com at any time.

Business & press

Partnerships, press inquiries and anything commercial. Use the form and choose the Business or Press topic.

Privacy & data requests

Questions about your data, or access and deletion requests. Choose the Privacy topic and we will confirm receipt by email.

Rights holders: if you believe content available through our apps infringes your rights, choose the IP/takedown topic in the form below and include a link to the item. We review every request and remove confirmed infringing content.

Write to us

Send a message

Include your device model and OS version for app issues — it speeds things up. We aim to reply within 2 business days.

We use it only to reply to you.

Fields marked * are required. By sending a message you agree to our Privacy Policy.

We use your message only to answer you. It is never shared with analytics or used for marketing. Prefer email? Write to support@joytellect.com.

NOT AN OFFICIAL MINECRAFT PRODUCT. NOT APPROVED BY OR ASSOCIATED WITH MOJANG OR MICROSOFT.